![]() I suspect that system files got corrupted, So I did an sfc /scannow. But it gives an error as "Windows cannot start this device because its configuration information (in the registry is incomplete or damaged. Broadcom BCM20702 Bluetooth 4.0 USB Device). I tried to "update driver software" and select the driver manually in device manager. But now it is showing as "BCM20702A0 unknown device" in device manager. So I tried with the installation cd of this dongle & installed it succesfully. But now, surprisingly, this new dongle isn't working as well! The support page of this dongle ( here) states that in windows 10, no additional driver installation is neede & it will be installed automatically. Windows 10 and later drivers, Windows 10 Creators Update and Later Servicing Drivers. Broadcom Corporation - Bluetooth Controller - Broadcom Bluetooth 4.1 USB. ![]() I brought a new Kinivo BTD-400 Bluetooth 4.0 USB dongle having Broadcom BCM20702 chipset (its compatible with win10) cuz my old built-in dell wireless 365 broadcom bluetooth wasn't working with windows 10 (but was working with win7 & 8). Windows 10 and later drivers, Windows 10 Creators Update and Later Servicing Drivers. I have Windows 10 (build 10240) in my Dell Inspiron 1440 laptop.
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